🔁 Returns & Refunds Policy
Last Updated: June 9th, 2025
At LEWKGUD, we stand behind every fit we drop — but we also keep it honest: due to our made-to-order model with global shipping partners, not all items are eligible for return.
💡 Before You Buy:
Please double-check sizing guides and product descriptions. Most items are made to order and shipped from our international partners, which means returns are limited — but we’ll always make it right if there’s an issue on our end.
✅ Return & Refund Eligibility
We accept returns only if:
Your item arrives damaged or defective
You received the wrong item, color, or size
Your order never arrived after 35 business days (U.S.)
In these cases, we’ll offer either:
A free replacement, or
A full refund, depending on the situation
❌ Non-Returnable Items
Buyer’s remorse (you changed your mind)
Incorrect sizing (if the correct size was delivered)
Delays due to customs, carriers, or international transit
Limited edition or charitable collaboration items (marked “Final Sale”)
📸 How to Request a Refund or Replacement
Email you@lewkgud.com within 5 days of delivery
Include:
Order number
Photos of the item and packaging (for damage/incorrect items)
Description of the issue
Our team will respond within 2 business days with next steps.
💸 Refund Method
Approved refunds are issued to your original payment method within 7–10 business days, depending on your bank or provider.
🛍️ Exchanges
Because our items ship directly from global partners, we do not offer traditional exchanges. Please double-check our sizing charts before purchasing.
👁️ Transparency Is Key
We’re a lean, purpose-driven brand balancing fashion and impact. Our lean operating model means we don’t stock returns, and every item is made-to-order to reduce waste — and prices. Thanks for your understanding and support.
Need help? Email you@lewkgud.com anytime. We got you.